9800 Centre Parkway, Suite 1100
Houston, TX 77036
Email: info@getixhealth.com
Phone: +1 (713) 414-7790
Toll Free: +1 (888) 248-8143
Customer Account Resolution System - GetixHealth
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Customer Account Resolution System

Customer Account Resolution System (CARS)

GetixHealth’s Revenue Cycle Management (RCM) and Customer Account Resolution System (CARS) enhance a provider’s ability to respond quickly and effectively to billing-related service issues.

 

Developed in tandem with clients, the CARS database is a repository for posting patient issues, noting updates, and tracking progress toward resolution. It is convenient, available via Web browser, secure and compliant. In addition, because GetixHealth hosts the portal, little to no client IT involvement is needed, which speeds implementation time.

 

GetixHealth’s Customer Account Resolution System (CARS) enhances a provider’s ability to respond quickly and effectively to billing-related service issues.

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CARS System Benefits:

  • Easy to learn and use
  • Requires little implementation time
  • Offers 24/7 accessibility
  • Provides valuable feedback
  • Reduces re-work and operational inefficiencies
  • Ensures consistent communication across provider offices, as well as to patient community
  • Eliminates “dropped” or forgotten responses
  • Increases patient satisfaction

With CARS Providers Can:

Customize access rights by department, facility or corporate level based on provider or system needs

Quantify, track service, and resolution performance over time for process improvement and greater operational efficiency

Drill down to incident-level data, providing specific source trends

Create specific ad-hoc reports

Our Technology lets you focus on your patients
Let us help you reduce headaches and streamline your revenue cycle

What we do & How we do it

Technology allows GetixHealth to analyze your data, work efficiently and ‘scrub’ accounts to refine accuracy. This ensures a valuable work product and enhanced patient satisfaction. Technology also provides GetixHealth with several tools to serve you including:

Ability to print millions of patient statements

Collect Payments Online

Automate Outbound Calls

Respond quickly to inbound calls

Move millions of transactions securely each day

Provide meaningful reports

Tap into our powerful resources for Healthcare Providers